InterFaith Works x CTS

Your organization, by the numbers

The growth is the story

Everything on this page comes from public IRS filings, the same documents your funders and your board already read.

FY2024 revenue

$13.6M

Latest Form 990

FY2024 total assets

$10.3M

Latest Form 990

Growth since FY2018

4.8x

$2.8M to $13.6M

Total revenue, FY2018 to FY2024

Millions of dollars, per Form 990 filings

Growth like this is a mark of trust: funders and public agencies have repeatedly chosen this organization to carry more of the region's work. It also has a quiet operational cost. Staff count rises, sites and programs multiply, more sensitive client data accumulates, and the technology decisions made at one scale get stretched across the next one. In our experience the infrastructure conversation tends to happen two or three years after the growth, usually triggered by something breaking.

What organizations like yours spend

Peer technology spending, from their own 990s

Nonprofits must disclose contractors paid over $100,000 on their Form 990. We looked at human-services organizations of broadly comparable size, most in New York, and pulled the technology line from each filing.

Largest disclosed technology contractor, as a share of total revenue

Ten comparable human-services nonprofits. Hover a bar for the vendor and dollar figure.

Median of the ten: 1.31% of revenue

View the same data as a table

Organization	Location	Fiscal year	Total revenue	Technology contractor	Paid	% of revenue
Sanctuary for Families	New York, NY	2023	$32.4M	Perfecting Apps	$165,037	0.51%
Exceptional Family Resources	Syracuse, NY	2023	$26.5M	INFINIT Technology Solutions	$196,740	0.74%
18 Degrees	Pittsfield, MA	2023	$12.6M	Sourcepass	$127,522	1.01%
Human Rights First	New York, NY	2023	$14.7M	Pyrra Technologies	$162,200	1.10%
Senior Community Services	Lakewood, NJ	2023	$13.9M	BLVD Software Solutions	$163,441	1.17%
Lenox Hill Neighborhood House	New York, NY	2024	$24.6M	ConvergeOne	$355,660	1.45%
New Alternatives for Children	New York, NY	2023	$35.1M	Mindcore	$510,556	1.45%
New York Civil Liberties Union Foundation	New York, NY	2023	$12.8M	DEGA Systems	$193,234	1.50%
AFS Intercultural Programs	New York, NY	2023	$17.4M	MB System Automation	$415,799	2.39%
Family and Children's Association	Garden City, NY	2023	$24.9M	Network Outsource	$683,483	2.74%

At InterFaith Works' FY2024 revenue, the peer median of 1.31% works out to roughly

$179,000 per year

That is not a quote and not a recommendation. It is what the middle of your peer group already invests in the technology line alone, and a useful starting point for a board conversation about whether your current arrangement matches your current scale.

How to read this honestly: the 990 discloses only contractors paid more than $100,000, so these figures are each organization's single largest disclosed technology vendor, not total technology spending. Real totals, including staff, software subscriptions, and smaller vendors, run higher. Organizations whose technology spending sits below the disclosure threshold do not appear at all. Sources: IRS Form 990 filings, most recently available year per organization.

What CTS offers

Start anywhere on the ladder

These are the five ways organizations work with us, ordered from the lightest commitment to the fullest. Each tier builds on the one before it, and organizations move between them as needs change. None of them requires replacing the people you have. Most of our engagements start by extending them.

Rung 1 · A la carte

Cybersecurity, one control at a time

Individual security controls, deployed standalone, for the gap you already know you have.

What this covers

Security awareness training for staff, with simulated phishing
Advanced email protection beyond what your mail platform includes
Incident response plan development, written and rehearsed before you need it
Vulnerability management across your devices and network
Advisory hours with a security consultant, on demand

For organizations that are not ready for a managed relationship but have a specific exposure to close. For a human-services agency holding client case files, awareness training and email protection are usually the first two.

Rung 2 · Advisory

Managed Cyber Advisory

An ongoing security advisor at the leadership level, without hiring a CISO.

What this covers

Written security policies, a maintained risk register, a security roadmap, readiness for cyber insurance applications and funder or government compliance requirements, and reporting written for a board rather than for an engineer.

For organizations with no security officer, no written policies, or an insurer, funder, or government contract asking questions the current team cannot answer alone.

Rung 3 · Managed security

Managed Cyber Protection

The full managed security operation: someone is watching, around the clock.

What this covers

24/7 managed detection and response, managed security awareness training, advanced email protection, cloud backup, and vulnerability management, run as one coordinated program rather than five separate products.

For organizations holding sensitive client data across multiple sites with thin internal security coverage. Refugee, housing, and health-adjacent case data is exactly the category attackers target at organizations this size.

Rung 4 · Managed infrastructure

Essentials

We manage the infrastructure. Your team keeps the help desk and stays in charge.

What this covers

Management of your network and infrastructure devices, servers, and phone systems, plus backups and scheduled onsite support days, while day-to-day staff support stays with your own IT.

Built for organizations with an internal IT function they value and want to keep. The internal team stops carrying the infrastructure alone and gains an engineering bench behind them.

Rung 5 · Fully managed

Total Care Package

End-to-end managed IT: help desk, onsite days, servers, network, devices, and phones.

What this covers

Our flagship engagement. A staffed help desk for your people, scheduled onsite support days, managed servers, network, staff devices, and phone systems, with an optional dedicated onsite technician. One accountable partner for the whole stack.

For organizations ready to hand technology operations to a partner end to end and point their own energy at the mission.

Who is behind this

Built for mission-driven organizations

Charter Technology Solutions manages technology for schools and nonprofits. Our clients are mission-driven and budget-conscious organizations, many of which grew the way InterFaith Works is growing now, and our work is judged by people whose real job is teaching children and serving families, not running networks.

60+

Schools and nonprofits supported

24/7

Monitoring and security coverage available

2026

CRN MSP 500 and MSP 501 national recognitions

The next step is a conversation, not a contract

If any of this maps to something InterFaith Works is feeling, thirty minutes is enough to compare notes. Bring your questions, bring your IT lead, and we will tell you honestly which rung, if any, fits.

Book time with Joe

Joseph Colarusso, Principal Consultant
joseph.colarusso@charterts.com · 917-936-5406 x2006

Prepared by Charter Technology Solutions for InterFaith Works of Central New York, August 2026. Financial figures are drawn from public IRS Form 990 filings (EIN 16-1064233 and the peer organizations listed above) via ProPublica Nonprofit Explorer and IRS e-file data, most recently available fiscal year per organization. Peer figures reflect each organization's largest disclosed technology contractor and understate total technology spending. This page is informational and is not an offer or a quote.